Last updated: 16 July 2026
Who we are
The Manx Family Community Association Ltd ("we", "us", "our") is a registered charity and company limited by guarantee registered in the Isle of Man.
| Charity number | 1153 |
|---|---|
| Company number | 128447C |
| Registered office | 8 St George's Street, Douglas, Isle of Man, IM1 1AH |
| Centre address | Nobles Hall, Westmoreland Road, Douglas, Isle of Man, IM1 1RL |
| Phone | 01624 640650 |
We are the data controller for the personal data collected through this website. We do not currently have a Data Protection Officer, but you can contact us about any data protection matter using the details above.
What data we collect
Information you provide
When you use our contact form, we collect:
- Full name
- Email address
- Phone number (optional)
- Enquiry type
- Message content
Information collected automatically
Our website is hosted by Netlify (Netlify, Inc., USA). When you visit any page, Netlify automatically collects server access logs which may include:
- IP address
- Browser type and version
- Operating system
- Pages visited and time of visit
- Referring website address
These logs are retained by Netlify for up to 30 days and are used solely for security monitoring and technical performance.
How we use your data
| Purpose | Lawful basis |
|---|---|
| Responding to your contact form enquiry | Legitimate interests (you have contacted us and expect a response) |
| Website hosting and security | Legitimate interests (maintaining a secure and functioning website) |
We do not use your data for marketing, profiling or automated decision-making.
Who we share your data with
We share your data only with:
- Netlify, Inc. (USA), our website host and form processor. Netlify processes contact form submissions and server logs on our behalf. Netlify's Data Processing Agreement includes EU Standard Contractual Clauses (SCCs) to safeguard international data transfers.
We do not sell, rent or trade your personal data to any third party.
International data transfers
Because our website is hosted by Netlify in the United States, your data is transferred outside the Isle of Man. This transfer is protected by Standard Contractual Clauses (SCCs) incorporated into Netlify's Data Processing Agreement, in accordance with the Applied GDPR.
How long we keep your data
| Data type | Retention period |
|---|---|
| Contact form submissions | 12 months from the date of enquiry, then deleted |
| Server access logs (Netlify) | Up to 30 days (managed by Netlify) |
Cookies
This website does not use tracking cookies, analytics cookies or advertising cookies.
Our hosting provider (Netlify) may set strictly necessary technical cookies for security and load balancing purposes. Strictly necessary cookies are exempt from consent requirements under Isle of Man law. You can control cookies through your browser settings.
Children's data
Our contact form is not intended for use by children under the age of 13. If you are under 13, please ask a parent or guardian to contact us on your behalf. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.
Your rights
Under the Isle of Man Applied GDPR, you have the right to:
- Access: request a copy of the personal data we hold about you
- Rectification: ask us to correct inaccurate or incomplete data
- Erasure: ask us to delete your personal data
- Restriction: ask us to limit how we use your data
- Portability: request your data in a portable format
- Objection: object to our processing of your data
To exercise any of these rights, contact us by phone on 01624 640650 or through our contact form. We will respond within one month.
Data breaches
We have procedures in place to detect and respond to personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the Isle of Man Information Commissioner within 72 hours and, where required, notify you without undue delay.
Third-party links
This website contains links to third-party websites, including Facebook. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal data.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve the matter.
You also have the right to lodge a complaint with the Isle of Man Information Commissioner:
- Isle of Man Information Commissioner
- PO Box 69, Douglas, Isle of Man, IM99 1EQ
- Phone: +44 1624 693260
- Email: ask@inforights.im
- Website: inforights.im
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.